Good early morning, lots of you’ve been asking about particular areas of our Casino Operations and King of Clubs Players’ Club card during our temporary, needed closure. We thought We would tell everybody that which we understand at this time. Bear in mind we have been awaiting extra information from our Governor on precisely once we shall be reopening. Please stay associated with us on Facebook and/or our web site. Many thanks once again for the continued terms of support and support. Remain safe, Matt
Q1: Can I cash away potato potato chips, video video gaming vouchers, pay casino markers or check always my security deposit field? A1: Yes, our Main Casino Cage continues to be available during our short-term closing: Monday through Friday, 9AM – 5PM until further notice.
Q2: let’s say my video slot money out voucher expires and I also reside away from city? A2: we have been expanding the termination date for video slot money out vouchers for a couple of months from their present termination dates, as long as the voucher termination date happens on or before 30, 2020 april. If our reopening date happens later on in might, I will be expanding this termination date, too.
Q3: How am I going to have the ability to access my win/loss statements? A3: You may continue to recover your win/loss statements by calling our King of Clubs Player’s Club at 1-800-227-3849 Ext. 5210 or Ext. 5211.
Q4: Are your April casino promotions and unique events cancelled? In that case, will they be being rescheduled? A4: All March and April casino promotions, unique activities and DCT entertainment are terminated or postponed in this closure period that is temporary. As of this moment, we anticipate the Riverside Resort to reopen the conclusion of April or starting of might. Extra updates regarding April promotions, occasions and activity is going to be available via Facebook, our site and email where applicable.
Q5: What occurs to my King of Clubs Players’ Club Card during short-term closing? A5: Your King of Clubs Players’ Card will continue to be active as well as your present tier status plus points will likely to be held in your bank account. Points & Tier will maybe not expire during our closing. Our company is getting ready to announce just how tier status and renewal will continue as a result of closure that is temporary likely will likely be prorated. More details in the future.
Q6: What occurs to my hotel and casino provides while you’re shut? Can I get brand new offers once you’re again that is open? A6: Any gaming offers or invites which may have expired won’t be reloaded. But, brand brand new provides and invites will likely to be available centered on casino play just before our closure that is temporary and away ideally before we resume company. The very fact our company is closed will likely not impact your future offers based on play.
A Riverside Resort Improve COVID-19 that is concerning from Laughlin
Good Riverside Resort Friends and Family morning,
It really is with heavy heart we declare the closing of our gorgeous resort for thirty days today that is starting March 18, 2020, at noon to comply with Governor Sisolak’s purchase.
The security and wellbeing of you, our communities and associates have been and carry on being our greatest concern. We are going to simply simply take these 1 month to profoundly sanitize every area and arrange for a brand new and improved resort that is riverside.
Below is a summary of areas and divisions which is available for the visitors included in essential wellbeing
- Riverside Resort RV Park
- Principal Cage, daily 9AM – 5PM (reason for ticket/chip redemption, marker re re payments plus usage of security deposit containers)
- U.S. Postoffice (situated within Riverside)
I would really like to really thank my employees and co-workers for his or her determination and hard-work of these times that are trying. A number one priority as a team, we pulled together to make safety and sanitation. They did a great work, and my grandfather and I also couldn’t be much more proud.
I might additionally want to thank our faithful guests who’ve been probably the most supportive even as we worked through numerous updates that are procedural. Your caring nature has reminded my grandfather and me personally the main reason our company is in hospitality and activity within the beginning.
Each of you has revealed Riverside Pride and I greatly be thankful.
The Riverside Resort are going to be available in 1 month or Governor that is however long Sisolak. Please stick to us on Facebook to learn through to exciting updates and renovations.
Many thanks once more, and please be strong and remain secure and safe,
Matt Laughlin, COO Riverside resort Hotel & Casino
Laughlin’s first resort and casino.
The Riverside Resort is based regarding the banking institutions associated with the Colorado that is beautiful River. Owned and operated by Don Laughlin along with his family members, visitors will see range enjoyable tasks while staying in Laughlin’s family-friendly resort. Enjoy Nevada-style video video gaming action and activity around the clock in a relaxed, small-town environment.